At Richerich.in, customer satisfaction is our top priority. If you are not completely happy with your purchase, we offer a simple and hassle-free process for refunds, returns, and replacements. Don’t Worry Your Money is Safe with us.
Return and Replacement Policy
To be eligible for a return or replacement, you must:
– Return the product within 7 working days from the date of delivery.
– Ensure the product is unused, in its original packaging, and in the same condition as when received.
– Send an unboxing video of the product to our WhatsApp support number at 9527367752, including your order number.
Process:
1. Contact Us:
– Send the unboxing video and order number via WhatsApp to 9527367752.
– Describe the issue with the product.
2. Approval:
– Our support team will review your request and guide you through the return or replacement process.
3. Return the Product:
– Follow the instructions provided by our support team to return the product.
Refund Policy
Upon receiving and inspecting the returned product, if approved, your refund will be processed within 5 to 7 working days to your original payment method.
For any questions, please contact our support team at 9527367752. Thank you for shopping with Richerich.in!